The Service Line management model aims to facilitate the standardization of patient care by organizing functional workflow systems and algorithms. Our unit monitors certain data, including the length of hospital stays, complication rates, patient re-admission after discharge. Intended data is subsequently derived from these combined factors and processed in order to contribute to a general increase in employee satisfaction with dual management by solving requests from departments that maintain autonomy over administrative issues, such as equipment, personnel, and marketing.
It is also thought that the individual and collective sense of belonging will be enhanced by instructing the system about the detailed roles of medical and administrative personnel who operate as part of the Service Line. With the Line’s continued employment we can witness increased progress in the following areas;
- Flow integrity in patient care processes
- Patient-oriented approach
- Increasing awareness and involving our patients in the process
- Standardization in patient care
- Post-discharge follow-up
- Dual management with the Line Director and Operation Manager
- Focusing on continuous quality improvement
- Tracking the medical results of our patients with Digital Conversion
- Data analysis of financial and medical processes
- Indirect financial benefit