We will be delighted to host you and your family at the Koç Healthcare.
When it comes to safeguarding health we believe that it is absolutely crucial for patients to find the correct healthcare service provider for themselves and their loved ones. We have developed effective voluntary practices to optimize our care standards. Since our ultimate goal involves successful patient recovery, we encourage our patients and their families to participate as active members of our team by providing valuable feedback which in turn inspires further improvements.
We removed all the physical borders between our departments in order to fulfill the needs of you and your loved ones in a more comprehensive and value-based manner for delivering the best care possible through our multidisciplinary service lines.
Our priority is to become your preferred healthcare service provider. We invite you to the American Hospital as we are certain you will be completely satisfied with our outstanding treatment record, extensively experienced medical staff, contemporary cohesive working systems, cutting edge equipment and bedrooms that are suitably private and extremely comfortable.
We are here to help you recover and engage in your routine life within the shortest time possible. While you stay at the American Hospital “You” represent our no1  priority in all practices. It is our privilege to serve you!

Specialized Physicians, Quick Responses!
Our support program aims to facilitate your treatment experiences in a foreign country and is activated before your admission to our hospital in order to inform you completely of your treatment process. Our International Patient Programs Unit offers you detailed information about projected treatment plans, cost estimations, appointment planning, interpretation services, transportation, and accommodation as well as insurance coverage all of which are free-of-charge before your visit even takes place.
Medical Second Opinion
You may transfer your existing medical reports to our International Patient Program Unit in order to have them reviewed by our doctors. Your medical condition is independently assessed and a customized treatment program that is unique to your circumstances is planned by our specialized physicians. You are informed about your personalized treatment plan and the resulting cost based on the medical information you transmitted at the preparatory phase of your visit within 24 to 48 hours. Our International Patient Program team coordinates, free-of-charge, all your needs ranging from medical consultation, admission, accommodation, interpretation, and VIP transfer.

Koç Healthcare Concierge Services


Airport Concierge Service specific to your needs

Koç Health offers concierge services that are specifically designed in line with your needs to facilitate all checks at the airport. A member of the Koç Health team who is fluent in your language (if required) meets you and guides you throughout the time you spend at the airport in order to pass security checks and baggage claim areas as smoothly as possible.

Simplified Travel

A member of the Koç Health team will guide and accompany you throughout the time you spend at the airport. Travel tips will be available and you will be assisted through baggage reclaim and security checkpoints as quickly and conveniently as possible.

Help in Several Languages

Our team members all speak English; this service is free-of-charge. Moreover, you may request help in other languages if you prefer.

Do you have any special requests?

Do you need a wheelchair? Do you need to convey your flight-related concerns to your doctor? Our team is ready to do whatever it takes to accommodate your personal needs and eliminate all your travel-related concerns.

Concierge Services


Popular Facilities of the International Patient Program at the American Hospital

  • Treatment Plan (MSO)
  • Cost estimates
  • Scheduling appointment
  • Translation/interpretation services
  • 24/7 VIP Transfer
  • Assistance for accommodation
  • Airport Concierge Service specific to your needs
  • Help in several languages
For further information, please e-mail us at international@vkfah.org or call +90 212 311 2020.

Facilities available at the American Hospital


  • Bathroom tissue
  • Coverlet set
  • Towels
  • Shower
  • Private bathroom
  • Toilet
  • Free-of-charge bathroom/toilet materials
  • Hair drier
  • Shower


  • Wardrobe or closet


  • Bosphorus


  • Water heater


  • Elevator for upper stories

Media and Technology

  • Flat-screen TV
  • Phone
  • TV

Food & Drink

  • Divan Restaurant,
  • Pardon Poulangerie.


  • Free-of-charge WiFi is available in all areas


  • Park lot area in the facility

Counseling Services

  • ATM within the building
  • 24/7 Guest Relations

Housekeeping Services

  • Dry cleaning (extra charge)
  • Laundry (extra charge)


  • Air conditioner
  • Non Smoking room
  • Safe
  • Elevator
  • Facilities for disabled guests
  • Newspapers
  • Room service

Languages Spoken

  • English
  • Turkish
  • Arabic
  • Georgian
  • Romanian
  • French
  • Bulgarian
  • Azerbaijani
  • Albanian
  • Macedonian


  • 24/7 VIP transfer between airport, hotel, and hospital.

Web Baby

Expecting mothers who visit our hospital for delivery can fill in the Web Baby Participation Form, which are provided after delivery by the nursery stuff, and share the birth of their babies with their loved ones on our website. Relatives who are unable to visit you at the hospital can receive the good news of your baby’s birth in the Web Baby section found on our website ( www.amerikanhastanesi.org/web-baby). ​Congratulation messages for your baby can be redirected to your e-mail inbox as well.